Effective Date: 01/06/2024
At FloatWeb, we strive to deliver the highest quality web development services. Our guarantee policy outlines our commitment to customer satisfaction and the quality of our work.
We guarantee that our web development services will meet the agreed-upon specifications and standards. We employ rigorous quality assurance processes to ensure the functionality, performance, and security of our projects.
We are committed to delivering projects on time as per the agreed timeline. Any delays caused by unforeseen circumstances will be communicated promptly. We will work diligently to meet deadlines and ensure timely project completion.
Your satisfaction is our priority. If you are not satisfied with the delivered project, we will work with you to address any concerns and make necessary revisions. We are committed to ensuring that the final product meets your expectations.
We provide post-delivery support for a specified period to address any issues or concerns that may arise after project completion. This includes bug fixes, performance optimization, and minor adjustments.
If we fail to meet the agreed-upon specifications and all efforts to rectify the issues have been exhausted, we will consider refund requests. Refunds will be evaluated on a case-by-case basis.
Our guarantee does not cover issues caused by third-party services, client-provided content, or changes made after project delivery. We are not responsible for any issues arising from the misuse or unauthorized modifications of the delivered project.
If you have any questions or concerns regarding our Guarantee Policy, please contact us at contact@floatweb.co.uk.